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Kindness, empathy & truly listening don’t cost anything

Writing for The Scotsman our Network Officer Hannah Kane talks about the value of human connection and building meaningful relationships in co-production.

Read her opinion piece about the Moving from Consultation to Co-design partnership project with NHS Lanarkshire on The Scotsman website

We offered a variety of ways for people to share their views on what matters to them and how this new service could support their mental health recovery. People got involved through our online conversation cafes, speaking directly with local organisations, through one-one conversations and a short online survey. It was important that people felt able to make decisions about their involvement and how they wanted to take part. Instead of giving people a ‘take it or leave it’ option or a form to fill in, we truly did want to facilitate people’s involvement as much as we could.

Hannah Kane