Have you ever made a social work complaint?

3rd November 2015

Inclusion Scotland would like to hear from people with disabilities about their experiences of making social work complaints.

Inclusion_Scot_logoIf you have been through a complaints procedure they would like to know:

  • How accessible the process was?
  • Was advocacy or other support provided to take forward the complaint?
  • Was the issue resolved to your satisfaction?

In particular, they are keen to talk to anyone has attempted to use the complaints procedure to review a social care assessment; a social care package or social care charges. Feedback gathered will inform Inclusion Scotland’s response to the ‘Consultation on Draft Order to revise the procedures for complaints about social work’.

For more information contact iain@inclusionscotland.org or 0131 281 0862 by 30th November 2015.

 

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