Scottish Recovery Indicator helps services better support recovery |
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| Wednesday, 05 May 2010 |
Initial feedback suggests that the Scottish Recovery Indicator (SRI) is highly effective in helping mental health service providers work in a way that better supports recovery. The SRI is a web-based tool that was developed by the Scottish Recovery Network. It was launched in June 2009, and, since then, 750 users have registered to use the tool, representing services from all 14 health board areas. William Ellis leads on development of the tool, and supports its use by holding workshops, and offering assistance by phone and email. The SRI provides a simple and structured way for teams to gather information, assess performance, and plan realistic and achievable improvements. It is underpinned by recovery principles, and so promotes ownership and responsibility, using self-assessment to encourage practitioners to reflect on what they do and how they do it. Anecdotal evidence suggests that the tool can have a very positive effect on service development. Colin Welsh, Team Leader for the West Fife Community Outreach Team, said: "The SRI enabled us as a large multi-disciplinary team to create a development plan that we all have ownership of. It demystified recovery, showed us we were already doing well in some areas, and enabled staff and service users to reach agreement on how to improve our service." Birchwood Highland, who recently received all sixes (the highest rating available) in a Care Commission assessment of their Highland Recovery Centre, used the tool to audit their services. Manager Shona MacGillivray said: “The SRI certainly gives services the opportunity to examine in detail how their service operates and helps identify gaps. “It’s changed how we view ourselves and encouraged us to think out of the box. This has, for example, led us to discover WRAP, and we have recently had 8 members of staff become facilitators.” Roll out of the tool is also being supported by service user-led organizations. Wendy McAuslan, Development Coordinator at VOX said: “The SRI is crucial in ensuring that recovery is at the forefront of the way service providers think about mental health and their role within the outcome of recovery.” Tellingly, the SRI has attracted interest internationally and is being used in pilots in New Zealand and Canada. It has also been recognised by service providers in other sectors – addiction and homelessness, for example, as well as in the private sector and in academic circles. SRN is committed to making the tool as accessible and easy to use as possible, and is currently commissioning an independent evaluation to inform future development. Roll out across Scotland will be further supported by a new part-time learning and development post, which has been funded by NHS Education for Scotland. To visit the SRI website and explore the tool for yourself, click here. If you have questions, would like to request an SRI workshop, sign up for the SRI newsletter, or feedback your thoughts on how we can improve the tool, please contact William Ellis, SRI Project Lead on 0141 240 7797 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
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